Praxis Virtual Sales Rep
A virtual sales rep for every rep on your team. It runs every conversation on the rep’s own business line and drafts the work that pulls reps away from selling — replies, calls, job actions, price and scope changes, rehashes, cancel saves, follow-ups and referral asks. It is trained on your company’s proven sales system, gets sharper with use, and acts only when the rep approves.
Everything for the customers you already know
Every hour a rep spends on callbacks, changes and chasing is an hour not spent selling. Virtual Sales Rep prepares the work; the rep approves it in one tap.
- Replies and calls — routine questions and callbacks handled, with the rep in the loop
- Job actions — updates, reschedules and requests prepared on the record
- Price and scope changes — re-priced from the approved sheet, ready to approve
- Rehash — leads that didn’t buy re-worked on a schedule
- Cancel saves — a save offer drafted the moment a customer wavers
- Follow-ups and referral asks — in the rep’s voice, at the right moment
- Reminders and confirmations — by text, call or email for customers and reps — appointments, install and service dates, and consultations — within your send windows and approval rules, including consultations for Praxion’s own sales consultants
- Predictive self-scheduling — proposes and books appointment times from the rep’s availability and drive time, working with Praxis Call Center, within your approval rules
Farm and equipment: a buyer adds a loader attachment; the revised quote is waiting for the rep’s approval before the call ends.
Every conversation in one place, under the rep’s own number
Reps stop juggling a personal phone, a work email and three apps. Every customer has one thread, and the office can see what was said when it matters.
- A business number per rep for texts and calls
- One thread per customer — texts, calls and email with the full history
- Send windows and quiet hours hold anything customer-bound until the window opens
Automotive: a buyer texts at 10 PM; the reply is drafted overnight and goes out at 9 AM, after the salesperson approves it.
Every message protects the rep’s name
Messages go out under a rep’s own name and number, so Virtual Sales Rep is built to be careful with both.
Opt-in first
Outbound sequences require captured opt-in before any send.
Suppression list
One list is the source of truth, and every send checks it first.
STOP honored
STOP and UNSUBSCRIBE are honored straight away.
Quiet hours
Texts only between 9 AM and 8 PM in the recipient’s time zone.
What’s live today. The business line, the one-thread inbox, quiet hours, send windows and drafted follow-ups and rehashes run inside LH Masterlog Agent, the example build. Calls, job actions and price and scope changes are rolling out in preview. Opt-in outbound sequences are on the roadmap.
Give every rep a second rep
Virtual Sales Rep is available on its own, included in full-service Praxion builds, and trained on your own sales system, channels and compliance rules.